IT Financial Management

   Different areas of IT have different cost drivers. The total cost of servers and storage are impacted by electricity, facilities, administration and much more where business applications include the cost of backups, failover, and redundancy just to name a few. But all areas of IT have these in common:

  • Underlying cost drivers are complex, shared and constantly changing
  • Businesses demand visibility, alternatives and better planning capabilities
  • Management demands cuts and predictability

Manage the Cost and Value of Your Technology Investments with WebHellas and Digital Fuel
 

S c r e e n s h o t s
Cloud Financial Management
Gain full visibility into the cost of public or private clouds including billing, chargeback, and forecasting.
Application and Support Rationalization
Gain full visibility into your entire application portfolio to identify cost saving opportunities.
Data Center Consolidation and Transformation
Ongoing optimization of your data center consolidation and transformation cost strategies.
Service Desk Consolidation and Optimization
Analyze underlying drivers and trends of your service desk expenses to reduce costs.
Server, Storage, and Desktop Virtualization and Consolidation
Identify candidates for virtualization and consolidation that will deliver your organization the greatest cost optimization.



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Cloud Computing Financial Management

   Corporate IT is adopting cloud computing as the architecture of tomorrow, driving disruptive change in the way IT costs are managed. With the ability to quickly activate a new provider, easily switch vendors, and mix-and-match internal and external cloud capabilities, cloud computing puts power in the hands of IT.

   There is tremendous potential to gain game-changing cost advantages from cloud computing. Digital Fuel delivers the new capabilities that are needed in your cloud-based world. You have to be able to manage the cost and values of multiple vendors, build what-if scenarios, and see how various alternatives compare.

Proactive Visibility into Cloud Cost and Value

   Our Cloud Financial Management solutions are designed to give corporate IT teams complete visibility into the total cost of their infrastructure and applications across both public and private cloud environments. We have developed solutions for both public clouds like Google Apps, Amazon Web Services, RackSpace Cloud, and Salesforce.com as well as private clouds including vCloud by VMware. Even better, our solutions work across any combination of public clouds, private clouds, or traditional environments.

Get More from Your Cloud Initiative

   For the teams responsible for cloud environments, visibility into costs delivers tangible information needed to make key decisions. With our Cloud Financial Management solution, you can:

  • Develop "What-if" Scenarios Cloud pricing and packing options can get complicated, especially when combined with internal services. Do you need standard or high availability? What level of security? What are the benefits of migrating just storage compared to migrating an entire application stack? Our IT Financial Management solution includes "what-if" scenarios for modeling the costs of any cloud option including built-in libraries of cloud vendor pricing that enable you to compare similar packages.
  • Identify Candidates for Cloud Computing Our solution can immediately identify applications that are over-provisioned because of occasional peak usage. This will identify the types of applications that are the most likely to deliver significant savings without impacting business results if migrated to cloud environments.
  • Gain Business Unit Cost Visibility and Predictability Our Cloud Financial Management solution delivers role-based dashboards and reporting to deliver the visibility into the cost of clouds and predictability of future expenses to your business units.
  • Enable Showback and Chargeback for Clouds Our solution is able to correctly charge business units for actual usage. Our cost model for the IT service is based on the many different cloud and traditional components. A typical environment may easily have cloud storage with one vendor, cloud infrastructure with a second vendor, in-house development, outsourced support and more. We capture costs and usage for each of these underlying cost drivers, and allocate the entire cost correctly based on usage.
  • Receive cost Overrun Alerts Since cloud costs are directly related to use, cost and usage must be carefully monitored to ensure all expenses stay within budget and there are no unpleasant surprises. Our solution tracks utilization of cloud resources and immediately notifies you of unusual usage patterns that may trigger budget cost overruns.
  • Cloud Financial Compliance Our solution enables you to easily perform usage-based allocations of any shared service, including cloud-based services, in the systematic and auditable manner required by tax and regulatory compliance.

Cost Financial Management for the Widest Range of Cloud-Based Services

   Our IT Financial Management solutions for cloud manage the cost and performance of:

  • Infrastructure (IaaS) Servers, storage, networks, mobile and more
  • Platform (PaaS) Salesforce.com, Google Apps, and more
  • Business Process Services Procurement, payment and more
  • Public, private and hybrid clouds
  • Internal and external clouds

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IT Financial Management for Application and Support Rationalization

   To reduce costs without negatively impacting the business, expenses that do not add value must be eliminated. The challenge is to identify the right candidates for rationalization among the many applications in the IT application portfolio.

   This is a hard problem. The cost of an application is much more than software licenses and maintenance fees. Server, network, database, LDAP, backups, failover, redundancy, consulting and more all contribute substantial costs to running the application. With this complex range of cost drivers to be understood for each of the hundreds of applications delivered by corporate IT, it is vital to have continuous and systematic cost visibility in order to rationalize application and support offerings.

Manage the Cost and Value of your Application Portfolio

   If you have ever struggled to reduce costs while continuing to meet business requirements, our IT Financial Management solution can answer key questions including:

IT Financial Management Delivers Tangible Benefits

   For the teams responsible for business applications, visibility into costs delivers immediate savings. The ability to compare utilization , service levels, trends and support calls with cost is a great enabler for continuous and systematic application cost optimization, including:

  • Application Portfolio Rationalization Our IT Financial Management solution will rank all applications in your portfolio by cost, by priority, and by cost per user, immediately identifying those applications that are too expensive for value received.
  • Reduction in Service Levels Our IT Financial Management solution will uncover the applications that have high total and high unit costs, then drill down into reasons for excessive expenditures to identify applications that have the potential to deliver significant costs savings if service levels were reduced.
  • End-of-Life Applications Our IT Financial Management solution delivers visibility into the use of business applications including business priority, cost per user and usage trend to quickly identify candidates for end-of-life.
  • Reduce Support Costs With our IT Financial Management solution, you gain visibility into the overall support costs for all applications as well as the per user costs and number of support calls to easily identify candidates for support reduction.

Out-of-the-Box IT Financial Management

   Our unique approach to IT Financial Management delivers the visibility into costs needed to continuously rationalize portfolios of business applications. Only our IT Financial Management solution:

  • Analyzes "what-if" scenarios to estimate savings from application rationalization
  • Delivers out-of-the-box application cost models
  • Enables drill-down into any level of detail including unit cost, cost drivers, account type, users, support calls and SLA level
  • Reports on applications that are candidates for end-of-life by identifying applications with low usage and high support costs
  • Identifies applications that have the potential to stop support
  • Gives visibility into applications with potential for consolidation

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IT Financial Management for Data Center Consolidation and Transformation
 

   Data centers remain a very large budget item for corporate IT. The total cost of any data center is driven by a complicated set of underlying drivers: servers, electricity, facilities, support, security, cooling, administration and much more. Full cost visibility into these complex cost drivers is vital to continuously optimize consolidation or transformation.

Manage the Cost and Value of Data Centers

   If you have ever struggled to reduce data center costs while continuing to meet business requirements, our IT Financial Management solution can answer key questions including:

Out-of-the-Box IT Financial Management

   Our deep understanding of the complexity of data center costs is packaged into a powerful product that automates key business processes. Only Digital Fuel IT Financial Management:

  • Delivers out-of-the-box data center cost models
  • Analyzes "what-if" scenarios to estimate potential savings from data center consolidation and transformation
  • Provides data center efficiency reports and drilldowns for key metrics including $/rack, $/square foot, cooling/rack, and much more
  • Reports on consolidation candidates by identifying data centers with high $/rack, low floor space utilization and other key metrics
  • Delivers density analysis reports that identify opportunities for data center transformation

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IT Financial Management for Service Desk Consolidation and Cost Optimization
 

   You can't calculate the cost of a service desk by adding up the cost of the front line people responding to incoming inquiries. There are many cost drivers including service desk applications, tier 2 and tier 3 personnel who must support the help desk but are accounted for in different organizations, levels of service guaranteed, facilities, hardware, software, communications, and more. With this complex range of cost drivers to be understood for each of the multiple service desks in the enterprise, full cost visibility is vital to make smart decisions about consolidation and optimization.

Manage the Cost and Value of Service Desks

   If you have ever struggled to reduce costs while continuing to meet business requirements, our IT Financial Management solution can answer key questions including:

Optimize Service Desk Costs

   For the teams responsible for the service desk, visibility into costs delivers immediate savings. The ability to compare utilization and service levels with cost is a great enabler for decisions including:

  • Identify Highest Cost Service Desks Our IT Financial Management solution delivers full visibility into the cost of all service desks by geography, application, business unit, and more to identify areas with potential for significant optimization.
  • Identify Consolidation Opportunities Our IT Cost Financial Management solution will uncover the service desks that have low number of calls per FTE and high cost per call. These can then be merged into or replaced by more efficient operations.
  • Report on Actual Cost of Service Desk Usage Our IT Financial Management solution delivers full transparency into the cost of the service desk to both corporate IT and the business units that must pay for them. Fact-based conversations about cost are enabled using a common language.

Out-of-the-Box IT Financial Management

   Our unique technology delivers the visibility into costs needed to optimize and consolidate service desks. Only our IT Financial Management solution:

  • Analyzes "what-if" scenarios to estimate savings from service desk consolidation
  • Measures service desk call volume, costs and performance across service desks and compares results over time and across locations to identify areas for optimization
  • Provides service desk efficiency reports and drilldowns for key metrics including CPU per FTE, calls per FTE, ASTA, AR, FCR, ACD and the cost associated with every level

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IT Financial Management for Server, Storage, and Desktop Virtualization and Consolidation
 

   While the cost of hardware had decreased significantly, servers, storage, and desktop computers still remain very large budget items for corporate IT. The total cost of ownership is impacted by a complicated set of underlying drivers: electricity, facilities, support, security, administration and much more. Complete and ongoing cost visibility into these complex cost drivers is vital for virtualization and consolidation strategies designed to save money while aligning with business goals.

Get the Highest Value from Virtualization and Consolidation

   Virtualization and consolidation can save money in many areas hardware, administration, energy, support, and more. But where do you start? And how do you continuously optimize cost? The potential for virtualization can benefit servers, storage, and desktops. Our financial management solution can answer key questions:

IT Financial Management for Servers, Storage, and Desktops Delivers Tangible Savings

   For the teams responsible for purchasing and administering servers, storage, and desktops, visibility into costs delivers immediate savings. The ability to compare utilization, capacity, and service levels with total cost and underlying cost drivers as well as benchmarks and key effectiveness metrics is a great enabler for continuous cost optimization including:

  • Prioritize Server Consolidation By delivering visibility into server utilization and cost, our IT Financial Management solution can immediately identify the servers that are the best candidates to deliver significant costs savings through consolidation.
  • Identify Candidates for Storage Tiering Our IT Financial Management solution can immediately identify storage that has both low utilization and high costs. This will identify the types of storage that are most likely to deliver significant cost savings without impacting business results if storage tiering is used.
  • Report on Desktop Virtualization Savings Our IT Financial Management solution delivers full transparency into the total cost of physical and virtual desktops to both corporate IT and the business units that must pay for them. With detailed cost benefit information, teams can continuously optimize desktop virtualization and cost.

Out-of-the-Box IT Financial Management

   Our deep understanding of the underlying cost structure of servers, storage, and desktops is packaged into a powerful product that automates visibility and key business processes. Only our IT Financial Management Solution:

  • Identifies the best candidates for virtualization by reporting on under-utilized and high cost servers, storage, and desktops
  • Analyzes "what-if" scenarios to estimate potential savings from virtualization or consolidation
  • Delivers pre-built costs models to give visibility into the total cost of servers, storage, and desktops before and after virtualization
  • Captures the total and unit costs of servers, storage and desktops with cost reports
  • Breaks unit costs into their underlying cost drivers
  • Reports on utilization of any type of server, storage, or desktop computer
  • Reports on fixed vs. variable, and Opex vs. Capex for any account type
  • Includes built-in comparisons with industry benchmarking data
  • Provides efficiency reports for key metrics such as cost/UNIX server, cost/GB, cost/CPU, support FTE/Wintel servers and more
  • Reports on consolidation candidates by identifying servers with high cost/CPU and close end of life, servers with low cost/CPU and low CPU/RAM/IO utilization, and much more

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